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Cloud, AI, IoT, drones set to transform insurance industry: ICICI Lombard's Girish Nayak

According to Girish Nayak of ICICI Lombard General Insurance Co Ltd, businesses are customising their offerings for efficiency and individualised experiences.

August 02, 2022 / 12:13 PM IST
Period-tracking apps are hugely popular in the US and according to a 2019 survey, nearly a third of American women have been using them. (Representational image)

Period-tracking apps are hugely popular in the US and according to a 2019 survey, nearly a third of American women have been using them. (Representational image)

Giving a glimpse into insurance in the tech age, Girish Nayak of ICICI Lombard General Insurance Co Ltd says companies are tailoring their offerings for efficiency and personalised experiences.

An app developed by the company is helping retail and corporate customers use features such as tele-consultation and homecare. And newly launched AI-based features are helping them understand their health vitals and calorie intake, Nayak, the company’s chief, Customer Service, Operations and Technology, told An app developed by the company is helping retail and corporate customers use features such as tele-consultation and homecare.
PTI
first published: Aug 2, 2022 12:13 pm
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